Augmenting Customer Service

Providing Your Team with AI Tools that Unleash Their Superpowers

What’s in the eBook?

Do you feel everything is going swimmingly in your Customer Service department You’ve got a good contract on printer toner and maintenance, you provide the CSRs with decent coffee and the phone system hardly ever glitches, so everything’s good on that end?

What does it look like on the customer side, though? Is the buying process as easy as it can be, or are there obstacles like a long turnaround on customer emails? Lots of incoming phone calls about resending documents and updates on the shipment status.
Automating key processes with AI not only solves many challenges for customers but can also address annoying situations for CSRs.

Dive in to learn more about how AI-powered automation can make a splash in your Customer Service department in the new Esker ebook Augmenting Customer Service — Providing Your Team with AI Tools that Unleash Their Superpowers:

Out with the old, in with the new

Enhancing the customer journey how AI helps get orders right - right from the start

Working together for better customer journeys

Download the eBook

Download The eBook

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“The discipline that Esker drives in the credit and collections process is phenomenal. In my 20-plus years, it's the best product I've ever used based on its simplicity and ease of navigating.”

Global Director of Financial Services | Trek Bicycle

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About Esker

Esker is a worldwide leader in cloud-based document process automation software, helping organizations of all sizes increase efficiency and deliver added value to their O2C and P2P business processes.

Since 1985, Esker has helped over 11,000 companies in their efforts to digitally transform business communications, with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.

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Esker is a worldwide leader in cloud-based document process automation software, helping organizations of all sizes increase efficiency and deliver added value to their O2C and P2P business processes.