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7 Tips for Effectively Managing Accounts Receivable In
Challenging Times

What's in the eBook?


During times of significant disruption and uncertainty, it’s essential for organisations to maintain business process efficiency as well as communication with customers and team members. With more companies making the necessary transition to a remote workforce, it’s changing the way accounts receivable (AR) teams work.

We’ve compiled seven tips to help you adapt your collections strategy, continue collecting cash, take care of your customers, empower your team, and come out on top (without being impacted too severely).

  • Reassess your receivables situation
  • Adjust your collections strategy – by tailoring your processes
  • Digitalise documents - moving your customers to e-invoicing
  • Facilitate customer payments - offer flexible payment solutions
  • Manage customer relationships - stay in touch with your customer
  • Ensure visibility & coordination – using dashboards and with proper communication
  • Ensure staff well-being – motivate and create challenges