What's in the eBook?
The original intent of shared services centres (SSCs) was to save time and reduce costs. While that’s still the case, today’s competitive landscape is prompting many business leaders to think beyond the “cost killer” SSC identity to one of “value maker.”
This eBook focusses on the emergence of AI-driven automation as a tool for helping organisations shape and achieve their larger digital transformation goals, including:
Improved efficiency, security & visibility throughout business processes
Support for expansion to a Global Business Services (GBS) model
Increased employee satisfaction & ability to attract Millennial talent